Direct from the APO management team — candid observations, hard-won lessons, and honest perspectives on the challenges growing businesses face every day. No polish for polish's sake. Just real talk from operators who have been in the room.
A friend of ours called recently with what sounded, on the surface, like a small problem. Their website hadn't been touched in five years. They wondered if they should "just refresh the homepage." The conversation that followed was longer than they expected, and we've had some version of it dozens of times. In this week's note from the Founders, we share what we've come to believe about digital presence in 2026, and the five-step approach we follow across very different kinds
We had a stretch a few weeks ago where we realized we'd each been in basically the same conversation that week, just with very different people. The companies couldn't have been more different on paper. The conversations sounded almost identical. In this week's note from the Founders, we look at the recruiting, retention, engagement, and culture problems that show up everywhere, what the data says about why, and what we've come to think after working both sides of those conve
This is a story we keep coming back to. Over the past few years, we watched multiple companies we cared about hit the same wall, in different ways and in different industries. None of them made it through cleanly. The issue wasn't that any of those companies had bad ideas. It was that none of them had the operational backbone to support the good ones. In our first Founders' note, we share why that pattern became the catalyst for Anchor Point Operations.
